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Support |
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Synergetic Office Systems provides
as little or as much support as your firm requires with a quick, reliable and
efficient computer support system for your network, workstations and users.
This level of service is normally costly and only available when you have a full
time staff with various fields of expertise. With our advanced support system and
fee structure that is fair and flexible, you can have the benefits of a full
time tech support staff for half the cost of a legal secretary (based on the average CT law
firm)! We see ourselves as partners with you in enhancing the success of your
firm. |
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Synergetic Office Systems
Network Administration and
Software Support System allows you to hand over your computer problems to our
experts for quick resolution. For over 15 years SOS has been providing computer
support to law firms. Some of our staff has worked with law firm technology for
over 20 years. They not only know technology, they know your staff’s particular
needs and uses for technology. We have an immediate response system that
provides proactive monitoring and the best service quickly at a most reasonable
cost—that means within minutes, not hours. |
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Training |
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Training is the most important and often the
most overlooked aspect of the computer upgrading process. If you and your
staff are not completely familiar with the capabilities of your hardware and
software, there is a waste of potential that can result in costly inefficient
work habits and underutilized equipment.
Synergetic Office Systems
offers a complete line of on-site training programs designed specifically for
law firm users. We provide one-on-one tutoring or classroom based on or
off-site training. In addition, we can help you select a number of other
training aids, ranging from recommended reading and computer-based training
materials to seminars or evening courses.
Our comprehensive training offerings include
the law firm management software packages we sell and most other business
software products, such as the Microsoft Office suite, WordPerfect and Windows
98/2000/XP. We can train your staff to utilize the full range of
functionality of any software you purchase from us.
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Special Services |
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Document Automation and
Templates
We can customize your word processing software
by automating your commonly used letters, contracts and forms:
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Word or WordPerfect templates
and forms incorporating macros and wizards.
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HotDocs Experts – Customize and
automate document templates with fill-in dialog boxes and and clause libraries;
can be used with either MS Word or WordPerfect.
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Database & Report
Programming
We can create databases for various
litigation needs and for firm programs such as marketing and recruitment:
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Custom programming using
Microsoft Access and/or Excel.
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Training your staff in data
entry and maintenance of the database.
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Many ODBC-compliant law firm
software packages allow us to create customized databases and reports utilizing
data collected from your law firm billing and accounting software.
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